According to Anthropic (@AnthropicAI), affective conversations—interactions where users seek emotional support or connection—constitute 2.9% of all Claude AI usage as of June 2025 (source: Anthropic Twitter, June 26, 2025). The research highlights that while this segment is small, it is a meaningful and consistent portion of user engagement. The study’s findings suggest emerging business opportunities for AI-driven mental wellness tools and customer support applications, as organizations increasingly seek to leverage conversational AI for empathetic engagement. Companies building AI products can address this demand by refining affective dialogue capabilities to enhance user satisfaction and retention (source: Anthropic, https://t.co/t6LVbFWwwi).